Last week I wrote about how I’m using AI across my practice — ten use cases spanning operations, clinical support, education, and content. This is the tactical companion. Same stack, but answering the question I actually get asked most often when other physicians ask me about this: which tools.
The list is short. I’ve tried more than this. These are the five that earned their slot and kept it.
Wispr Flow — dictation, everywhere
Wispr Flow runs system-wide on my computer and phone. It transcribes my voice into any text field — email, document, browser, EMR — at the speed I think rather than the speed I type. For someone running two companies and thinking out loud most of the day, this isn’t a productivity hack. It’s a structural piece of my operating system.
If you have ADHD, if you process by talking, or if you simply have more to say in a day than your hands can keep up with, this is the first tool I’d install.
Claude — document production
Anything that ends up as a written document goes through Claude. Blog drafts. SOP language. The book. Long-form policy work. Job descriptions. Proposals. The reason it earns this slot is that it writes the way I want to write — structured, prose-forward, willing to push back on a bad framing instead of just executing whatever I asked for. I treat it less like a search engine and more like a very fast junior writer who already knows my voice.
ChatGPT — marketing strategy and visuals
I split between Claude and ChatGPT deliberately. Claude is my writer. ChatGPT is my marketing brain and my art department. Campaign brainstorms, visual mockups for the website, diagrams for our patient education materials, social images, slide visuals — that all happens in ChatGPT, because the image generation built into it is currently the best version of that capability I’ve found integrated with a strong language model.
You don’t have to pick one. Use the right one for the job.
EMR-embedded ambient scribe — visit summaries
Our EMR has a built-in scribe feature that listens during a patient encounter and produces a draft note at the end of the visit. The physician edits and finalizes. We aren’t bolting on a third-party tool to do this — we’re using what’s already integrated, which keeps the data inside our existing compliance envelope. If your EMR has this feature and you haven’t turned it on, do it this week.
Meeting AI — summaries and action items
We use a meeting transcription and summary tool for our internal meetings. It captures the conversation, surfaces decisions, and produces a clean list of action items and owners. There are several good options on the market right now — the specific tool matters less than the discipline of consistently using one. The value isn’t the transcript. The value is that nothing said in a meeting evaporates into someone’s notebook and gets forgotten by Friday.
The philosophy
I don’t have brand loyalty to any of these tools. Every quarter I look at the stack and ask: is this still earning its slot? When something better shows up, I’ll swap it. When something stops paying for itself, it’s out.
The mistake I see physicians making with AI is treating it like an all-or-nothing proposition —either you’ve gone all-in on one tool, or you’ve ignored the whole category and are watching from the sidelines. The actual answer is more boring and more useful. Pick a small stack. Get fluent in each one. Use the right tool for the right job.
That’s the whole game.
